Careers at Simplotel

Position – Senior Customer Success Associate / Key Account Management.

The Customer Success Associate or Account Manager will be responsible for driving renewals of our customers and ensuring that they derive maximum value from the use of Simplotel. To achieve this, the account manager will interact regularly with the clients and build a strong lasting relationship and drives improvements to the customer’s usage of Simplotel and drives adoption of new features that help customers.

Responsibilities: 

• To conduct Service Level Agreements with some of the high-volume customers
• Drive renewals with customer by maintaining good relationships and finding opportunities for upsells to offer all in one solution
• To work as a single point of contact between client & Simplotel to understand the client’s requirement and offer solutions within the deadline
• Actively tracking the customers and working on strict deadlines to enhance the business impact
• To engage with clients on a regular basis to build a long-lasting relationship
• Working extensively on google data and metrics, to review the performance of the client on MOM basis
• Understand various analytics of our customers and craft and implement strategies to grow it.
• Run Google Ad Campaigns and come up with SEO strategies for our customers.
• Manage schedule and prioritize well, in order to meet deadlines

Skills required 

• 3 – 5 years of Account Management or other customer facing experience.
• Graduate degree in Engineering, Business or Hotel Management. MBA a plus.
• Excellent written and verbal communication skills. Ability to convince internal stakeholders and customers.
• Strong analytical skills and good knowledge of Excel.
• Ability to work in cross functional teams.
• Experience in delivering client-focused solutions based on customer needs
• Excellent listening, negotiation and presentation skills
• Ability to prioritize among competing tasks
• Keen attention to detail and adherence to deadlines.
• Knowledge of e-commerce, Web analytics & SEO is a plus.

Please share your updated CV on careers@simplotel.com

Position – Business Development Executive.  

Simplotel is looking to hire a Business Development Executive, in a full-time capacity, who is responsible for selling our SaaS our offerings to hotels. The is a B2B sales position based out of Bangalore but requires extensive traveling.

You will be responsible for generating leads, nurturing them, and closing them. Once the customer signs up, you will also be responsible to ensure that the customer is onboarded. If you enjoy meeting people, have the flair to build relationships, and are able to explain complex technical concepts to laymen, you will enjoy working in this position.

Responsibilities:

• Generate leads, cold call hotels, schedule meetings and do product demonstrations for hotels.
• Become a product/industry expert and understand the product inside out.
• Handle objections, nurture leads, negotiate contracts, and sign up hotels.
• Meet or exceed your quarterly revenue targets.
• Travel extensively to nearby markets for the same purpose.
• Manage leads in CRM and send out Daily Sales Reports.
• Attend trade events to generate leads. Develop partnerships to generate more leads.
• Gather information required from hotels to onboard them, coordinate with the onboarding team and communicate with the customers.
• Meet existing customers and develop relationships.

Skills required

• Excellent written and verbal communication skills in English. Fluency in Hindi and/or regional languages a plus.
• Persuasive and ability to convince people. Ability to build rapport with people required.
• Ability to simplify technical concepts so that non-technical buyers can understand.
• Flair to do an engaging presentation and product demo to a set of buyers. Handle objections and consult.
• Aggressive nature to meet or exceed targets.
• Experience in Selling SaaS or B2B technology or travel products a plus
• Ability to travel extensively
• Mandatory: Self Starter and ability to work with little guidance, Ownership, Energy, Ethics, Team player, Hunger to learn
• Bachelor’s degree in Engineering and MBA preferred (either is not mandatory).

Please share your updated CV on careers@simplotel.com

Position : Lead Content Writer. 

What are we looking for?

We are looking to hire a creative content writer who will be responsible for writing website content for hotels. The person will also write blogs for us and for our customers.

The candidate is expected to have good writing and English composition skills, and be capable of writing quality articles with insightful points. The person should have thorough knowledge on standard writing practices of high quality and be well versed with article writing guidelines. The candidate must have innovative outlook to adopt new approaches for developing creative content based on research and facts that is useful and informative to target audience of the clients.

Skills

• Excellent written and verbal English
• Attention to detail.
• Good creative writer who can write engaging content for hotels
• Write content for blogs and for social media properties of our company and for our customers.
• Bachelor’s degree in any field.
• Knowledge of search engine optimization.
• Good at doing research on a topic to generate content.
• Basic technical skills to work with blogging platforms.
• Ability to manage time and hit deadlines.
• Ability to work with customers – large and small.
• Ability to manage multiple projects and deliverables.

Requirement

• 4 to 7 years of experience in Content Writing, Team leading and Project Management.
• Should have the knowledge about SEO & Advanced SEO.

Job Location: Bangalore.

How to apply:
Send your resume and articles/blog link to careers@simplotel.com

Position : Senior Content Associate.

What are we looking for?

We are looking to hire a creative content writer who will be responsible for writing website content for hotels. The person will also write blogs for us and for our customers.

Skills

• Excellent written and verbal English
• Attention to detail.
• Good creative writer who can write engaging content for hotels
• Write content for blogs and for social media properties of our company and for our customers.
• Bachelor’s degree in any field.
• Knowledge of search engine optimization.
• Good at doing research on a topic to generate content.
• Basic technical skills to work with blogging platforms.
• Ability to manage time and hit deadlines.
• Ability to work with customers – large and small.

Experience:

• 3 to 5 years of experience in Content Writing and Project Management.
• Should have the knowledge about SEO & Advanced SEO.

Job Location: Bangalore.

How to apply:
Send your resume and articles/blog link to careers@simplotel.com

Position : Content Writer.

What are we looking for?

We are looking to hire a creative content writer who will be responsible for writing website content to market the hotels that sign up with Simplotel. You will work with hotels to understand their offering and write creative content for their website – their most important online marketing channel. You will also do keyword research and optimize the website for search engine optimization.  If you are up for it, you will also write content our own marketing.

Skills

• Excellent written and verbal English.
• Attention to detail.
• Ability to write engaging content for hotels. Content includes website copy, blogs and perhaps social media properties.
• Flair for colors, fonts, selection of images and things that can look good online a bit plus.
• Knowledge of search engine optimization is a plus.
• Ability to research and develop content for a topic.
• Ability to edit other people’s content a plus.
• Basic technical skills to work with Simplotel’s Content Management System and other similar platforms.
• Be organized, project manage work of customers and hit deadlines.
• Ability to work with large and small customers.

Experience:

0 to 5 years.

Job Location: Bangalore.

How to apply:
Send your resume and articles/blog link to careers@simplotel.com