Position – Business Development Executive. 

Simplotel is looking to hire a Business Development Executive, in a full-time capacity, who can sell our offerings to hotels. This is an opportunity to join a company on the ground floor and become a part of the early growth. If you are passionate about selling internet and mobile technologies, you will thoroughly enjoy this position.

Responsibilities: 

• Generate leads and advice hotels on the benefits of direct booking
• Ability to do a technical demo.
• Negotiate, contract, invoice the merchant and get them live
• Driven to meet sales targets.
• Track campaign effectiveness by presenting timely reports
• Excellent oral and written communication skills in English
• Knowledge of operating laptops, smartphones, MS office
• Comfortable with traveling
• Mandatory: Ownership, Energy, Ethics, Team player, Hunger to learn

Skills required:

• 0 to 2-year experience in B2B solutions. (E-commerce preferred in both in the domestic and international market)
• UG or PG from any Tier 1 or Tier 2 colleges.
• Great communication and language skills.
• Able to get information from suppliers to service queries from customers.
• Should be able to drive conversions of leads.
• Good to have travel domain information.
• Self-starter individual who can generate leads, cold call, schedule meetings and meet with hoteliers.
• Ability to work in an unstructured environment.

Job Location: Bangalore, Delhi & Mumbai.

How to apply: Send your resume to careers@simplotel.com

Manager – Customer Success – B2B SaaS.

Simplotel is looking for a leader to lead our Customer Success team. The position, based out of our headquarters in Bangalore, will own renewals for our customers. The manager position will also develop the team to achieve business objectives.

This is an opportunity to join a startup and grow with it. If you are passionate about working at a startup, e-commerce, and if travel excites you, you’ll thoroughly enjoy this role at Simplotel.

Company Profile:

Simplotel is a well-established Bangalore based SaaS company focused on helping hotels across the globe grow direct bookings. The name Simplotel comes from the combination of Simple and Hotel.

Responsibilities:

• Own and drive renewals & upsells for Simplotel’s SaaS offerings.
• Build & develop a strong team of Customer Success Managers and deliver on business objectives.
• Work closely with customers to ensure that they are deriving business benefits from Simplotel solutions & develop long-lasting customer relationships.
• Define, develop and monitor processes to ensure business and customer objectives are being met. Publish weekly and monthly metrics to that effect.
• Handle critical client escalations and build strong relationships with key Simplotel accounts.

Required skills and experience:

• Excellent written and verbal communication skills, and interpersonal skills. Ability to build rapport with and consult to large customers.
• Demonstrated ability to build, lead and motivate a team.
• Strong analytical and problem-solving skills. Excellent grasp of Excel and PowerPoint.
• 3-6 years of experience in SaaS or related areas.
• Bachelor’s degree in engineering and MBA highly preferred.
• Understanding of SaaS, SEO, Web analytics is a plus.

Job Location: Bangalore.

How to apply: Send your resume to careers@simplotel.com

Position – Content Writer. 

What are we looking for?

We are looking to hire a creative content writer who will be responsible for writing website content for hotels. The person will also write blogs for us and for our customers.

Skills:

Excellent written and verbal English
A good creative writer who can write engaging content for hotels
Write content for blogs and for the social media properties of our company and for our customers.
Bachelor’s degree
Knowledge of search engine optimization.
Good at doing research on a topic to generate content.
Basic technical skills to work with blogging platforms.
Ability to manage time and hit deadlines.
Ability to work with customers at large and small.

Experience: 0 to 1 years.

Job Location: Bengaluru.

How to apply: Send your resume to careers@simplotel.com

Position: Operations Associate

Job description

We are looking for an Operations Associate to provide enterprise-level support to our customers. You will assist and provide process support to our customers.

Ultimately, you will be a person our customer’s trust. They will rely on you to provide timely and accurate resolutions to their requests and issues.

Responsibilities:

• Ask customers targeted questions to quickly understand their requests.
• Follow defined steps to resolve the tickets and help the customers
• Talk clients through a series of actions, either via phone, email or chat, until they have solved the issue.
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
• Provide prompt and accurate feedback to customers.
• Prioritize and manage several open issues at one time.
• Document knowledge and detailed steps in the form of notes and manuals.

Requirements:

• Good understanding of computer systems, mobile devices and comfortable with using software products.
• Excellent problem-solving and communication skills
• Ability to provide step-by-step guidance, both written and verbal
• 0 to 1 years of experience in Support or consultation.

Job Location: Bengaluru.

How to apply: Send your resume to careers@simplotel.com