Careers at Simplotel

Position – Customer Success Associate / Key Account Management.

The Customer Success Associate or Account Manager will be responsible for driving renewals of our customers and ensuring that they derive maximum value from the use of Simplotel. To achieve this, the account manager will interact regularly  with the clients and build a strong lasting relationship and drives improvements to the customer’s usage of Simplotel and drives adoption of new features that help customers.

Responsibilities:

• Drive renewals and upsells for Simplotel.
• Be in touch with our customers, analyse opportunities for improvement, and convince the customers to adopt such suggestions.
• Build and maintain strong long-lasting relationships.
• Understand various analytics of our customers and craft and implement strategies to grow it.
• Deliver metrics and analysis to customers to ensure that they understand the value of our platform
• Run Google Ad Campaigns and come up with SEO strategies for our customers.
• Manage schedule and prioritize well, in order to meet deadlines

Skills required

• 0 – 5 years of Account Management or other customer facing experience.
• Graduate degree in Engineering, Business or Hotel Management. MBA a plus.
• Excellent written and verbal communication skills. Ability to convince internal stakeholders and customers.
• Strong analytics skills and good knowledge of Excel.
• Ability to work in cross functional teams.
• Experience in delivering client-focused solutions based on customer needs
• Excellent listening, negotiation and presentation skills
• Ability to prioritize among competing tasks
• Keen attention to detail and adherence to deadlines.
• Knowledge of e-commerce, Web analytics & SEO is a plus.

Please share your updated CV on careers@simplotel.com

Position – Google Adwords Specialist/Digital Marketing Specialist

The Digital Marketing Specialist will lead digital strategy and innovation through the development and implementation of comprehensive digital marketing programs in line with business priorities. You will also work with the Content Marketing and Design Teams to create content for each stage of a Client’s digital journey.

 Responsibilities:

• Knowledge of analytics tools (Google Analytics, Tableau, WebTrends etc.)
• Design, build strategies for Social media and Google Ads
• Expertise in digital marketing concepts
• Proven experience on google marketing – SEO, PPC, Paid campaigns, display ads etc
• Experience in data analysis and reporting
• Identify trends and insights, and optimize spend and performance based on the insights.
• Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs).
• Brainstorm new and creative growth strategies.
• Expert in email marketing

Skills required

• Graduate degree in Engineering, Business or Hotel Management. MBA is a plus.
• 1 -3 years of Account Management or other customer facing experience.
• Good experience in Google analytics, AdWords Fundamentals, Digital Ads, SEO, SMM, E-mail Marketing, Mobile Ads, SEM Rush
• Excellent written and verbal communication skills. Ability to convince internal stakeholders and customers.
• Strong Analytics skills and good knowledge of Excel.
• Achieving strong ROI for clients
• Ability to analyze data to optimize for strong performance
• Ability to conduct keyword research, analysis and new keyword opportunities for clients
• Experience in delivering client-focused solutions based on customer needs
• Excellent listening, negotiation and presentation skills
• Keen attention to detail and adherence to deadlines.

Please share your updated CV on careers@simplotel.com

As a QA intern, you will be expected to get up-to-date with basic testing fundamentals and understand the product at a deep level. You’ll will be expected to start contributing towards the release manual testing efforts after the initial ramp-up period. Additional responsibilities may include updating the test cases, and learning and contributing to the automation test suite.

Position: QA Testing Intern

What are we looking for?

Role and Responsibilities

• Understanding basic testing principles.
• Understanding the product at a deeper functional level.
• Developing and running test cases, including corner cases based on product behaviour and requirements.
• Understanding basics of automation testing
• Contributing meaningfully to the regular releases and taking part in day-to-day testing.

Required Skills

• Good foundation in computer science and excellent problem-solving skills.
• Attention to detail, with the ability to deeply assess application functionality.
• Ability to take initiative and self-learn under guidance.
• Any experience with website creation and testing preferred.
• Any prior experience in a testing role preferred.
• Understanding of any automation testing framework preferred.

Duration of Internship- 6 Months 

How to apply

Send your resume to careers@simplotel.com

Position – Business Development Executive.  

Simplotel is looking to hire a Business Development Executive, in a full-time capacity, who is responsible for selling our SaaS our offerings to hotels. The is a B2B sales position based out of Bangalore but requires extensive traveling.

You will be responsible for generating leads, nurturing them, and closing them. Once the customer signs up, you will also be responsible to ensure that the customer is onboarded. If you enjoy meeting people, have the flair to build relationships, and are able to explain complex technical concepts to laymen, you will enjoy working in this position.

Responsibilities:

• Generate leads, cold call hotels, schedule meetings and do product demonstrations for hotels.
• Become a product/industry expert and understand the product inside out.
• Handle objections, nurture leads, negotiate contracts, and sign up hotels.
• Meet or exceed your quarterly revenue targets.
• Travel extensively to nearby markets for the same purpose.
• Manage leads in CRM and send out Daily Sales Reports.
• Attend trade events to generate leads. Develop partnerships to generate more leads.
• Gather information required from hotels to onboard them, coordinate with the onboarding team and communicate with the customers.
• Meet existing customers and develop relationships.

Skills required

• Excellent written and verbal communication skills in English. Fluency in Hindi and/or regional languages a plus.
• Persuasive and ability to convince people. Ability to build rapport with people required.
• Ability to simplify technical concepts so that non-technical buyers can understand.
• Flair to do an engaging presentation and product demo to a set of buyers. Handle objections and consult.
• Aggressive nature to meet or exceed targets.
• Experience in Selling SaaS or B2B technology or travel products a plus
• Ability to travel extensively
• Mandatory: Self Starter and ability to work with little guidance, Ownership, Energy, Ethics, Team player, Hunger to learn
• Bachelor’s degree in Engineering and MBA preferred (either is not mandatory).

Please share your updated CV on careers@simplotel.com

Position: Content Writer.

Job description:

What are we looking for?

We are looking to hire a content writer who will be responsible for writing website content for hotels. The person will also write blogs for us and for our customers.

Skills:

• Excellent written and verbal English
• Attention to detail
• A good creative writer who can write engaging content for hotels
• Write content for blogs and for the social media properties of our company and for our customers.
• Any Bachelor’s degree
• Knowledge of search engine optimization or social media marketing a plus
• Good at doing research on a topic to generate content.
• Basic technical skills to work with blogging platforms.
• Ability to manage time and hit deadlines.
• Ability to work with customers – large and small.
• Excellent team player

Job Location: Bangalore.

How to apply:
Send your resume and articles/blog link to careers@simplotel.com