Position – Customer Success Associate / Account Management.

Broadly responsible for interacting with the clients and be the primary point of contact for any support and build a strong lasting relationship that helps in customer renewals. Should possess the ability to work with cross-functional teams.

Responsibilities:

• Operate as the lead point of contact for all matters specific to your customers.
• Manage critical client accounts which have a higher degree of complexity in terms of client servicing.
• Build and maintain strong long-lasting relationships.
• Understand the website traffic of our customers and craft and implement strategies to grow it.
• Deliver monthly metrics and analysis to customers to ensure that they understand the value of our platform

Skills required:

• 0 – 2 years of Proven account management or other relevant experience
• Graduation from any Tier-1 Colleges. MBA not necessary.
• Should possess strong analytics skills and should be an Excel Savvy.
• Experience in delivering client-focused solutions based on customer needs.
• Excellent listening, negotiation and presentation skills.
• Excellent verbal and written communications skills.
• Ability to prioritize among competing tasks.
• Keen attention to detail and adherence to deadlines.
• Knowledge of e-commerce, Web analytics & SEO is a plus.

Job Location: Bangalore.

How to apply: Send your resume to careers@simplotel.com

Position: Frontend JS Engineer

Responsibilities:

• Write high-performance and sustainable front-end applications primarily using EmberJS framework.
• Implement new features and proactively optimize the existing code.
• Work closely with back-end engineers, product managers, and interaction designers.
• Write clean and understandable code to fix bugs and solve problems.

Required Skills:

• 1 to 3 years of relevant experience in JS/HTML5/CSS.
• Deep and demonstrable experience in building interactive web applications.
• Experience in any one of the platforms – EmberJS, AngularJS, React, Vue etc.
• Experience with integrating with RESTful JSON apis.
• Knowledge of web standards and experience with cross-browser compatibility.
• Understanding of web technologies and good command on front-end debugging.
• Self-motivated and organised, able to handle deadlines and drive improvements.

Desired Skills:

• Exposure to Django, Jinja2 or other such templating engines.
• Knowledge of ES6 in javascript.
• Exposure to build tools like grunt, webpack etc.
• Experience with Bootstrap and LESS/SASS preprocessors.

We put the willingness and passion to learn & build above anything else and if you think you have got it in you, do apply.

Job Location: Bangalore.

How to apply: Send your resume to careers@simplotel.com

Designation: Senior Content Associate.

What are we looking for?

We are looking to hire a creative content writer who will be responsible for writing website content for hotels. The person will also write blogs for us and for our customers.

Skills

Excellent written and verbal English
A Good creative writer who can write engaging content for hotels
Write content for blogs and for social media properties of our company and for our customers.
Bachelor’s degree
Knowledge of search engine optimization.
Good at doing research on a topic to generate content.
Basic technical skills to work with blogging platforms.
Ability to manage time and hit deadlines.
Ability to work with customers – large and small.

Experience:

1 to 3 years of experience in Content Writing and Project Management.
Should have knowledge about SEO & Advanced SEO.

Job Location: Bangalore.

How to apply: Send your resume to careers@simplotel.com